We do not deliver to PO Box.
Delivery may be delayed due to traffic congestion due to natural disasters or accidents, or due to abnormal weather.
In some areas including the following, it may take about 5 days for delivery.
including some remote islands
* Regarding delivery during the New Year holidays, Golden Week, etc.
The number of days required for delivery and the period of suspension of delivery varies yearly.
If delivery is suspended for a long period of time, we will notify you separately on the online store.
If you have already registered for My Account, you can check the details of your order and the delivery status in the order history of My Account.
If you have not registered , please enter the order number sent in the order confirmation email on the " Order Tracking " page. You can check the delivery status of your order.
'The Tonino Lamborghini Tokyo Online Boutique ordering process uses SSL encryption to protect your personal information. SSL: Secure Socket Layer (security function that encrypts and communicates information on the Internet)
All credit and debit card orders are certified by the Tonino Lamborghini Tokyo Online Boutique for security and fraud prevention.
All items ordered from Tonino Lamborghini Tokyo can be returned within 14 days of receipt.
Yasuda Warehouse B Building 5F, 3-9 Moriya-cho, Kanagawa-ku, Yokohama-shi, Kanagawa
Fossil Japan Logistic Center Co., Ltd.
* This address is for returns / exchanges by delivery only.
We recommend that you use a traceable carrier for all returned and exchanged packages. Tonino Lamborghini Tokyo is not responsible for any lost parcels in transit. Note You will be responsible for the cost of sending the item to us for return or exchange, unless the item is defective.
PROCEDURE FOR RETURNING
Visit the return page or follow the process below
Email: [email protected]
Subject: Returns or exchanges
- Order number
- Purchase date
, zip code
, phone number
, product code
, product name
* enter reason for return
* If you purchased the same product more than once, please indicate the quantity.
* The refund method depends on the payment you purchased.
Items purchased on Tonino Lamborghini Tokyo e-boutique come in the characteristic Tonino Lamborghini packaging, or in other special packaging. Should you wish, you can select the corresponding option for gift wrapping when you place your order.
You can order at the TL Tokyo Online Boutique by registering for an account and then ordering, or as a guest without registering for an account.
If you register for an account, you will be able to use the services limited to registered users, which is convenient for shopping.
Landing page of our home page showcases the latest collections, new arrivals and recommended products.
You can search by the product category or by the specific product you are looking for, select from menu collection or category to narrow down the conditions such as color and size, or search by text.
On the Product Details page, information such as product features, details, material composition, prices, sizes and colors and stock status. You can also enlarge the product image.
How to order
Please select your desired color and size on the product detail page
Add item to your shopping bag
When you have finished placing the items you want, click the Proceed to Order button on the shopping bag page.
Enter your email address and shipping address
Select a delivery method and payment method
Confirm your entries and click Order.
You will receive a confirmation email with your order details. At this point, we will start the shipping procedure at the warehouse, and as soon as the ordered item is shipped, we will send you a shipping confirmation email again.
You can check your order information and delivery status at any time.
If you have already registered for My Account, you can see it in "Order History" of My Account.
If you have not registered, you can check it by using the order number on the " Order Status Tracking " page.
Order status messages
Preparing to ship : We have accepted your order and sent you an order confirmation email with your order number. We are currently preparing for shipping.
Already been shipped : The item has been shipped. At the same time as shipping, we sent an email with the inquiry number of the package.
There is a possibility that anti-spam filters etc. are blocking emails sent from this site.
Try adding your email address [email protected] to your email software's safety list.
If you still do not receive it , please do not hesitate to contact us from " Inquiries ".